Responsible Gambling

Last updated: 26 October 2026

At Jokaviproom, we are committed to supporting responsible gambling and promoting a safe, informed, and enjoyable experience for all players in Australia. Gambling should always be treated as a form of entertainment, not as a way to make money or solve financial problems. We encourage every player to understand the risks involved and to take control of their play at all times.

Our commitment to responsible gambling

We are dedicated to helping customers stay in control of their gambling behaviour. If gambling stops being fun, or if it starts causing stress, financial pressure, or personal difficulties, it is important to take action early. We support a responsible approach by encouraging self-awareness, informed choices, and access to help when needed.

We aim to ensure that our services are used responsibly and by adults only. Gambling is restricted to persons aged 18 years and over in Australia. If you are under 18, you must not register, deposit, or gamble on this website.

Gamble responsibly

Before you gamble, consider the following:

Only gamble with money you can afford to lose.
Set a strict budget and never exceed it.
Decide in advance how long you will gamble and stick to that limit.
Do not gamble when you are upset, stressed, tired, or under the influence of alcohol or drugs.
Never chase losses. Losses are part of gambling, and trying to win them back can make things worse.
Keep gambling separate from bills, rent, savings, and everyday living expenses.
Take regular breaks and keep track of the time you spend gambling.

Signs gambling may be becoming a problem

It may be time to take a break or seek support if you notice any of the following:

You gamble longer or more often than you planned.
You spend more money than you can afford.
You feel anxious, guilty, frustrated, or depressed because of gambling.
You hide gambling from family or friends.
You borrow money, sell belongings, or miss payments because of gambling.
You try to win back losses by gambling more.
Your work, study, relationships, or health are affected by gambling.

If any of these apply to you, we strongly recommend that you pause your gambling and seek support.

How to keep your gambling under control

We encourage you to use the tools and strategies below:

Set deposit limits: decide how much you can afford to deposit over a day, week, or month.
Set loss limits: stop playing when you reach your loss threshold.
Set time limits: limit the amount of time you spend on gambling activities.
Take breaks: step away regularly to review your spending and mindset.
Avoid gambling when emotional: do not gamble to escape problems or difficult feelings.
Track your activity: regularly review your gambling history and spending.

Self-exclusion and account restrictions

If you feel that gambling is becoming harmful, you can request a break from gambling or ask for account restrictions. Depending on your circumstances, this may include temporary suspension, longer-term self-exclusion, or closure of your account.

For Australian customers, the national self-exclusion option BetStop™ allows you to exclude yourself from all Australian-licensed online and phone wagering services in a single step. If you choose to self-exclude, you should not attempt to open new accounts or place bets during the exclusion period.

If you would like to discuss self-exclusion or responsible gambling support, please contact our support team using the contact details provided on this website.

Protecting minors

We take underage gambling seriously. Our services are intended only for adults aged 18 and over. Parents and guardians are encouraged to use device-level controls, filters, and supervision tools to help prevent minors from accessing gambling content.

If you believe a minor has accessed an account or attempted to gamble, you should contact us immediately so we can investigate and take appropriate action.

Financial responsibility

Never gamble with borrowed money, credit intended for essential living expenses, or funds required for rent, food, bills, transport, school, or medical costs. Gambling should never create financial hardship for you or your household.

If gambling is affecting your finances, consider speaking with a qualified financial counsellor as soon as possible. Acting early can reduce harm and help you regain control.

Helpful questions to ask yourself

Am I gambling for fun, or to try to make money?
Can I comfortably afford the money I am spending?
Have I been hiding my gambling from others?
Am I spending more time or money than I intended?
Has gambling affected my mood, sleep, work, or relationships?

If you answer “yes” to one or more of these questions, it may be time to take a break and speak with someone you trust.

Getting help in Australia

If gambling is affecting you or someone you care about, free and confidential support is available across Australia 24/7.

Gambling Helpline: 1800 858 858
Online chat and counselling: available 24/7 through Gambling Help Online
Lifeline: 13 11 14
Suicide Call Back Service: 1300 659 467
Beyond Blue: 1300 22 4636
MensLine Australia: 1300 789 978
Kids Helpline: 1800 55 1800
13YARN: 13 92 76

If you are in immediate danger or a life-threatening emergency, call 000 now.

Support for friends and family

Gambling harm can affect partners, parents, children, friends, and colleagues as well as the person gambling. If you are worried about someone else, encourage them to seek help early, avoid judgment, and offer practical support. You can also contact the helpline yourself to discuss how to help a loved one.

Recognising and managing harm early

Problem gambling can develop gradually. Early action is always better than waiting for the situation to become more serious. Common warning signs include secrecy, irritability, borrowing money, repeated deposits, and trying to recover losses by continuing to gamble.

Practical steps that may help include:

Removing stored payment methods from your device or account.
Using bank-level gambling blocks if available through your financial institution.
Limiting access to apps, websites, and devices used for gambling.
Asking a trusted person to help monitor spending.
Taking a complete break from gambling for a set period.

Our approach to safer gambling

We encourage players to make informed decisions and to use responsible gambling tools whenever needed. We may intervene where we believe gambling behaviour indicates risk, including by providing reminders, encouraging breaks, requesting verification, or restricting account activity where appropriate under our policies.

We reserve the right to suspend, limit, or close an account if we believe it is necessary to protect the player, comply with applicable requirements, or maintain a safe gambling environment.

Important reminder

Gambling should never be seen as a way to earn income, solve financial problems, or recover losses. The outcome of gambling is based on chance, and there is no guaranteed way to win. If gambling is no longer enjoyable or controlled, please stop and seek support immediately.

Need help now?

If you feel you may be developing a gambling problem, or if you are worried about a family member or friend, please reach out to one of the support services listed above as soon as possible. Help is free, confidential, and available throughout Australia.

Last updated: 26 October 2026